Hurricane Ike: The Woodlands, Texas Frustration Edition–UPDATED

September 16, 2008 / 12:01 am • By Dr. Melissa Clouthier

Hi all. I write you from Hattisburg, Mississippi. We’re heading toward Florida to be with family there and maybe go to Disney World. We have unused passes and might be able to get free passes in any event, so we’ll make this hurricane a time to remember. Better than sitting around and sweating.

If you’re keeping up with the comments, there are some panicky messages. One thing I forgot to tell you people, mostly because I didn’t know then, but my husband told me (who heard it from some guy), is that FEMA was blocking cell and phone line transmissiom from The Woodlands in order to keep government lines open. I’ve tried to find solid information about this because it sounded like some conspiracy theory. However, my cellular service went dead at the same time as my landlines and both are AT&T. My husbands, which is Sprint, did not. In fact, one thing we’ve learned through this is that it’s good to have two types of service because at one time or another they’ve been on and off. They both went off at the same time on Sunday, but his came back around. Our own experience would seem to indicate that the FEMA rumor is not true.

IF FEMA does, in fact, dedicate all transmission lines to free them for emergency personnel and maintenance, etc., then there has got to be a better way to deal with things. Or another way must be found.

Only three things that really matter during the peak of a crisis:

1. Water–you need enough water to drink to survive. You can survive without food for a couple days if you have to.

2. Communications–you need to be able to get information. It is the water of life. If you can’t communicate with someone, you can’t tell them what you need and you can’t help someone in need. It is impossible, for example, for people who have information to share it with people in The Woodlands because they may have no way to receive it.

3. Fuel–People caught without fuel are in dire straits. If the crisis is bad enough, fleeing is the only sensible answer. Your mother’s antique china be damned.

So, a woman in the comments got her boyfriend a ticket out, but has no way to communicate to him and he has no way to get to the airport. I can assure you, people are getting very protective about the fuel they do have, at this point. Gas stations need power to pump gas out, so if they don’t have power, they can’t sell gas. See the problem? So, in The Woodlands, there might even be gas, but it’s going to be stuck underground until the stations get generators.

In anticipation of the storm, HEB brought in massive generators before it hit. This was a risk, of course, because the storm could have destroyed the generator. Turns out, it was a good risk. Mind you, though, if a person doesn’t have enough gas to get to the store, it doesn’t matter. And HEB didn’t have ice when I went. And at that point, I didn’t need food as I had plenty. I needed ice.

This brings me back around to communications. You know a good way to freak people out? Cut off communication, they have no ability to find out where to find resources. So, by rumor mill, I heard that there was ice at the Shenendoah municipal building, but that had changed to The Woodlands High School football stadium. Guess what? That’s wasting a hell of a lot of gas on a rumor that may or may not be true, and what if there is no ice once making the trek there? Communication is essential.

Last night, we made the decision to leave. Our neighbors, who we’ve had intermittent contact with (again undermining the FEMA rumor, but I’ve look for the facts on this) are staying. By all accounts, things are safe and sound, but people are staying to protect property, essentially. Without food and water, though, this proposition gets wearisome, if not impossible.

Part of it, at this point, is no routine has been established. People are ever hopeful that the power will be on quickly. It would be good if people knew if there was going to be a set time–three weeks.

It also seems to me that a 50’s era community nuclear fallout plan should be in place. Remember when schools and communities had the sirens and the running into the basement? Well, disasters can happen. Obviously, they do happen. Shouldn’t every neighborhood, every village, every community have a set plan in place? And I don’t think it should be a FEMA run deal. Because of the damage assessments that they and the power companies do, people are ON THEIR OWN for at least three days, I’d say closer to a week, really. And really, who wants their life to be in the hand of the government except when we’re at war or something? So, communities need plans–to gather information, share resources and not duplicate efforts. How many people in my neighborhood wasted gas by driving all over looking for, ironically, gas? I’d bet lots of people.

So, from what I hear, this is how things are: food and water are running low unless someone is very well provisioned, gas is still scarce, ice is difficult to come by, and people are just staying to protect hearth and home and doing so without clean water, land lines, and electricity. Neighborhoods are coming together. Neighbors are looking out for each other.

Entergy–Energy status for The Woodlands

Food/ice/water–It looks like Magnolia and Tomball are more up and running. Chik-Fil-A in Magnolia folks. Hey, it’s something.

Also this: Fellowship of The Woodlands will have MRE’s and Ice.

Huntsville seemed to be “open”. So if someone wants to make a drive for food, it might be worth it. Of course, beware of fuel usage.

More at KHOU.

On the way out of Texas, we saw huge convoys of Army guys, electric company trucks, etc. Resources are coming, but where are they going? Galveston was pretty nearly devastated. So, I’m guessing resources go there first. I don’t know.

FEMA’s phone number: 1-800-621-3362 If they’re like any other gov’t entity, knock early, knock often. And be prepared to wait in line and fill out lots of paperwork.

Montgomery County damage reports here (by residents).

Houston Chronicle here. Judging by their coverage, it’s all Galveston all the time. It’s a mess down there. Many people, including a blog friend’s (Robbie Cooper of UrbanGrounds) brother and in laws lost homes. We met a lady at the hotel who had “nothing to go home to”. What a horrible thing to contemplate.

I won’t be some place permanent until tomorrow night. In the meantime, keep checking my tweets.

UPDATED:

Power restored throughout parts of The Woodlands. My neighborhood came on line tonight. Got a call from my lovely next door neighbor.

  1. 14 Responses to “Hurricane Ike: The Woodlands, Texas Frustration Edition–UPDATED”

  2. Carolt
    September 16 2008 / 7:29 am
    Reply

    Hi, I’m in FL and it’s been on the news that many gas stations in Tallahassee are out of gas. People there all decided to gas up at the same time and the new shipments haven’t arrived yet. There’s also an investigation into some price gouging. One station was up to 5.49 for regular.
    Good luck.

  3. Andrew C
    September 16 2008 / 8:37 am
    Reply

    The phone thing was probably related to power. The phones require power to work (cel towers are just an antenna to get into the land line system). At those key points in the phone system, there are batteries. Eventually they’ll drain to nothing and turn off. Some of the cel providers have portable cel towers they bring in which is nice.

    I have heard thought that cel phone systems in particular are restricted to government numbers during some emergencies. Don’t know how true that is though.

    Barrier islands always get hit hard and get the best pictures. I suspect that most of the power trucks are going to areas that didn’t get hit too hard so they can do the most good the quickest. It’s always encouraging to see the lines of tree trimmers and power trucks.

    The official government recomendation for supplies is 3 days. Having been stuck in my apartment for Frances and Jeanne, I can tell you that you should have supplies for at least 7 days (if you’re going to stay in place). Both of those storms took close to 48 hours to completely pass through. In the meantime, everything was shut down. Fortunatly, being in Tampa, they were only strong Tropical Storms and everything (except power) was up and running quickly.

  4. llcarignan
    September 16 2008 / 12:28 pm
    Reply

    I thought this after Rita. I thought it again after Gustav and Ike: (1) Why do people STAY in an area when they have advance warning of an impending hurricane? (2) Why do governments RESCUE people who willfully stay behind, despite warnings to leave? (3) Why don’t governments make “heroic” rescue efforts BEFORE the hurricane hits to help get the poor and incapacitated out of danger when it’s still possible to use buses instead of boats and helicopters? (4) Why do people build homes, towns, and large cities in hurricane-prone areas and then act SURPRISED and DEVASTATED when they lose everything to — guess what — a HURRICANE. (5) Why don’t people who decide to live in such places at least have a PLAN and make some PREPARATIONS before a disaster strikes? (6) What if Noah had been from Louisiana, Florida, or Texas?

  5. susan
    September 16 2008 / 12:40 pm
    Reply

    Hey does anyone know when school will be back in session in Magnolia. I’m in austin trying to do a favor for a friend that lives in Magnolia without any power like everone else. Please email me at SsDu8@aol.com if you know of any info.. thanks everyone and stay safe.

  6. Christina
    September 16 2008 / 12:45 pm
    Reply

    Yes, power came back on around 3:00 am but went back out again 4 hours later……..Mom got a rare line out an called me about 10:00 a.m. She thinks they are testing the grids to see if they are going to be able to come back online soon.

  7. Brad
    September 16 2008 / 1:26 pm
    Reply

    FYI – Entergy website says that 80% of the customers in the Woodlands area should be restored by Friday, Sept 19 and 100% by Sept 25

  8. Michael
    September 16 2008 / 3:46 pm
    Reply

    I work in wireless infrastructure. Andrew C is right about the power being an issue for cell phones. Different operators are better/worse about what kind of backup power systems are in place. Last time I checked, Verizon was the only one with backup power at every cell site, but that was years ago. Also, there are some settings in the network that allow first responders priority over everyone else when making a call – this would knock your calls off, but your phone would still probably report that it has service, you just wouldn’t be able to make a call or your existing call would drop. I doubt that FEMA (or anyone else) would just take all of the backhaul capacity and prevent anyone else from using it, since they already have the ability to pull priority over everyone else on a per-call basis.

  9. Chillmonkey
    September 16 2008 / 9:10 pm
    Reply

    Entergy should be ashamed of their record. Compared with Reliant and others they look like a company based in Beaumont or New Orleans…in other words, slow and defensive.
    I , for one, plan to monitor the situation carefully, then notify the PUC and the lobbyists to open up competitive energy alternatives for the Woodlands using their dismal comps as reasoning. I will go the Supreme Court if necessary. Entergy is a joke!

  10. Trish
    September 16 2008 / 10:07 pm
    Reply

    Glad you’re okay, dear.
    I don’t know enough about cell phones to comment about that.

  11. Heather
    September 16 2008 / 11:16 pm
    Reply

    Thanks for the blog! It’s allowing me to check on my best friend, who lives in the Woodlands. I hope you guys all get power back soon! I’ve been through several hurricanes myself in NC, so I know it’s no fun during the aftermath. Just hang in there and know that it will soon get back to normal.

  12. Victor
    September 17 2008 / 10:25 am
    Reply

    Does anyone know if there is land based phone service in the Woodlands? I do have ATT DSL service but no regular (ATT) phone service. And I do get cell phone connections. Thanks

  13. Eileen and Lee Woods
    September 17 2008 / 11:47 am
    Reply

    We’ve been trying to reach good friends, Jane Yates and Bob Finehout, for several days.They live in The Woodlands, and of course, there is no answer by phone or e-mail.

    We understand that FEMA is trying to keep lines clear (and they have had enough experience to truly understand this aspect of what they are doing)but hope that some means of communication can be established. It’s very important that people contact friends and relatives—-even if it’s controlled.

  14. Rob
    December 26 2008 / 9:31 pm
    Reply

    Just stumbled across this, and Ike already seems like a long time ago, but what a mess it did to our lives. We packed up shortly after it hit, since it took well over a week to get power back (as well as the streets cleaned up.) A lot of lessons were learned from that storm about being prepared.

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